Refund Policy

Introduction

The Doctor Association values your trust and is committed to providing clarity regarding our refund policy. This page explains the conditions under which refunds may be issued for membership fees and related services.

Membership Fees

Membership fees paid to the Doctor Association are generally non-refundable. However, exceptions may be considered in special cases such as:

• Duplicate payment made due to a technical error
• Payment processed by mistake (e.g., wrong membership plan selected)
• Unsuccessful transactions where the amount was debited but membership was not activated

Refund Request Process

To request a refund, members must contact us within 7 working days of the payment date. The following details must be provided:

• Full Name and Membership ID
• Date and amount of payment
• Transaction reference number
• Reason for refund request

Processing Timeline

Approved refunds will be processed within 7-10 working days and credited to the original mode of payment. Processing time may vary depending on your bank/payment provider.

Non-Refundable Situations

Refunds will not be issued in the following cases:

• Membership benefits already availed
• Requests made after 7 working days from the payment date
• Voluntary cancellation of membership by the member